1. Information We Collect
When you register and use the 51cg1 platform, we collect several categories of information to ensure a smooth, secure, and relevant experience for users in Malaysia.
Account Information
During registration, we require your full name, email address, phone number, date of birth, and password. This information is used to verify your identity and manage your 51cg1 account. For identity verification (KYC) purposes, we may also request a copy of your identity card or other supporting documents.
MYR Payment Information
To process deposits and withdrawals in MYR, we collect information related to your chosen payment method — such as your bank account number for FPX or relevant details for GrabPay. We do not store credit card information directly; all transactions are handled through registered third-party payment providers that comply with industry security standards.
Device & Browser Information
We automatically collect technical data such as device type, operating system, browser version, IP address, and screen resolution. This helps us optimise the platform's display for Android and iOS mobile users in Malaysia and identify technical issues more quickly.
Platform Usage Data
We record information about your activity on the platform — pages visited, games played, bets placed, and session duration. This data is used to improve user experience, detect unusual patterns, and ensure account security.
2. How We Use Your Information
51cg1 uses the information collected for legitimate and transparent purposes. We will not use your data for any other purpose without your prior consent.
- Account management: Processing user registration, login, and identity verification.
- Transaction processing: Managing MYR deposits and withdrawals accurately and securely through supported payment channels.
- Platform security: Detecting unauthorised login attempts, fraud, or system abuse, and taking appropriate preventive action.
- Service improvement: Analysing usage patterns to improve the platform's interface, load speed, and content so it stays relevant to the needs of Malaysian users.
- Service communications: Sending important notifications related to your account, transactions, or policy changes via email or in-app alerts.
- Legal compliance: Meeting the reporting and compliance requirements set out by applicable laws and regulations.
4. Data Security & Storage
51cg1 implements appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our servers is secured using industry-standard SSL/TLS encryption.
Account and transaction information is stored on servers protected by firewalls, layered access controls, and continuous security monitoring. Only authorised personnel with a legitimate need have access to users' personal data, and all such access is logged for audit purposes.
Your personal data will be retained for as long as your account remains active and for any additional period required by law after account closure. Once the prescribed retention period expires, data will be securely deleted or anonymised. You may contact 51cg1 support for enquiries about the specific retention periods applicable to your account.
5. Sharing Information with Third Parties
51cg1 does not sell, rent, or share users' personal information with third parties for marketing or advertising purposes without user consent. However, there are limited situations where data sharing is necessary to operate the platform:
- Payment providers: Information required to process MYR transactions is shared with payment processors that are registered and compliant with financial data security standards.
- Game providers: Companies that provide casino games, slots, or sports betting platforms may receive the technical data necessary to operate those games properly.
- Identity verification services: Third parties assisting with the KYC process may receive copies of verification documents in a controlled and secure environment.
- Legal requirement: We may disclose information to the relevant authorities when required by law or a valid court order.
All third parties working with 51cg1 are required to comply with strict privacy policies and may only use shared data for the specified purposes.
6. User Rights, Policy Changes & How to Contact Us
Your Rights as a User
As a 51cg1 platform user, you have the following rights regarding your personal data:
- Right of access: You may request a copy of the personal information we hold about you.
- Right to rectification: You may request corrections to inaccurate or incomplete information via your account settings or by contacting our support team.
- Right to erasure: In certain circumstances, you may request the deletion of your personal data, subject to applicable legal retention requirements.
- Right to object: You may object to the processing of your data for specific purposes, such as marketing communications.
Changes to This Privacy Policy
51cg1 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in privacy practices, applicable laws, or platform operations. The latest version will always be available on this page with an updated effective date. Users are encouraged to review this policy periodically. Continued use of the platform after any changes are published constitutes acceptance of the revised terms.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data on the 51cg1 platform, please reach out to our support team. We aim to respond to all privacy-related enquiries within a reasonable timeframe.
Support email:
For general questions about the platform, you may also refer to the FAQ us.
Your Data, Your Control
Register your 51cg1 account with confidence — your privacy is protected and your information is handled transparently at all times.